Terms of service

General Terms

By accessing and using PapierGusto.com ("the Website"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our stationery, adhesive products, art supplies, and office tools.

We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of any changes.

Product Information

While we strive for accuracy in product descriptions, images, and pricing, we cannot guarantee complete accuracy. Colors may vary slightly due to monitor settings. All weights and dimensions are approximate.

Prices are subject to change without notice. We reserve the right to limit quantities and discontinue products at our discretion.

Order Processing

Order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or suspected fraudulent activity.

Shipping times are estimates only. We are not responsible for delays caused by carriers or customs procedures.

Intellectual Property

All content on this Website, including text, graphics, logos, and product designs, is the property of PapierGusto or its suppliers and protected by international copyright laws. Unauthorized use is strictly prohibited.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

PapierGusto shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

We are not responsible for any injury or damage caused by improper use of our products, particularly art supplies and office tools that may require special handling.

Refund Policy

We accept returns of unused, unopened items in original packaging within 30 days of delivery. Customer is responsible for return shipping costs unless the return is due to our error.

Refunds will be processed to the original payment method within 14 business days of receiving the returned items. Shipping fees are non-refundable.

For damaged or defective items, please contact [email protected] within 7 days of receipt with photos of the damage.

Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.

The arbitration shall take place in the jurisdiction where PapierGusto is registered, and the proceedings shall be conducted in English.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PapierGusto is registered, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].