Privacy policy

Information We Collect

At PapierGusto, we collect the following types of information when you interact with our website:

  • Personal Information: Name, email address ([email protected]), shipping/billing address, and payment details when you make a purchase.
  • Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
  • Usage Data: Pages visited, products viewed, and interaction patterns to improve our services.
  • Cookies: We use essential and analytical cookies to enhance user experience. You can manage preferences via your browser settings.

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

  • Processing and fulfilling your orders for stationery, adhesives, art supplies, and office tools.
  • Providing customer support via [email protected].
  • Improving website functionality and product offerings through aggregated analytics.
  • Complying with legal obligations under GDPR, CCPA, and other applicable regulations.

We never sell or share your personal data with third parties for marketing purposes.

Data Storage & Security

We implement industry-standard measures to protect your information:

  • Encryption (SSL/TLS) for all data transmissions.
  • Limited access to personal data on a need-to-know basis.
  • Regular security audits and compliance monitoring.
  • Data retention only as long as necessary for the purposes collected.

Your Rights

Under data protection laws, you have the right to:

  • Request access to or deletion of your personal data.
  • Correct inaccurate information.
  • Object to processing under certain circumstances.
  • Lodge complaints with supervisory authorities.

To exercise these rights, contact us at [email protected]. We respond to all valid requests within 30 days.

Third-Party Services

We work with trusted partners for essential functions:

  • Payment processors (PCI-DSS compliant).
  • Shipping carriers for order fulfillment.
  • Analytics providers with strict data protection agreements.

These parties only receive data necessary to perform their services.

Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect their data without parental consent.

Policy Changes

Material changes to this policy will be communicated through prominent website notices. Continued use constitutes acceptance.

Contact Us

For privacy-related inquiries, email [email protected]. We welcome questions about our data practices.