Shipping policy

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Times

We currently offer Standard Shipping to all destinations. Estimated delivery times are:

• Domestic: 3-5 business days
• International: 7-15 business days (varies by destination)

Delivery times are estimates and not guaranteed, as they depend on carrier schedules and customs processing for international orders.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight and dimensions
• Destination country

We do not currently offer free shipping. All shipping charges are clearly displayed before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.

Shipping Restrictions

We ship to most countries worldwide. However, some products may be restricted in certain destinations due to:

• Local customs regulations
• Shipping carrier restrictions
• Product-specific limitations

If we cannot ship an item to your location, we will notify you immediately.

Undeliverable Packages

If a package is returned to us as undeliverable (due to incorrect address, refusal by recipient, etc.), we will contact you at [email protected] to arrange reshipment. Additional shipping fees may apply.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at [email protected] with your order number and details. We will work with the shipping carrier to resolve the issue.

Customs & Import Fees

International customers may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices.

Policy Changes

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page and will apply to orders placed after the revision date.

Contact Us

For any questions about our shipping policy, please email [email protected].